engyne cloud
CONTACT ENGYNE

Talk to someone who actually works on the product.

Whether the question is commercial or technical, you will reach a small team close to the product—not a generic outsourced queue.

01 / ROUTING

Start with the reason you are contacting us.

A useful first message helps us answer faster. Include your Engyne account email when the question relates to an existing workspace.

SETUP

Evaluating Engyne Cloud

Share your IndiaMART company profile, catalogue, account count, and preferred delivery workflow.

Plan guided setup →
TECHNICAL

Something is not working

Include the workspace, seller account, time of the problem, and the activity or error context you can see.

Email technical support →
BILLING

Payment or invoice question

Include the account email, invoice reference if available, and the exact billing outcome you expected.

Email billing support →
INTEGRATION

Delivery workflow planning

Tell us about your HTTPS receiver and the captured-lead event you want to handle. Include the error or delivery status without sharing your signing secret.

Discuss an integration →
02 / WHAT TO EXPECT

Clear ownership and practical response times.

Issues affecting a paying customer’s active capture workflow are treated as urgent. Detailed questions are usually easier to solve by email because logs and account context stay together.

ACTIVE CAPTURE ISSUEUrgent triageWe prioritise anything preventing an active paid workflow from operating.
TECHNICAL SUPPORTWithin 1 business dayOften sooner when the issue includes enough context to reproduce it.
BILLING AND INVOICESWithin 1 business dayUse the account email and invoice reference so we can find it quickly.
GUIDED SETUPBy arrangementMessage us on WhatsApp with your catalogue and the setup step you need help with.
03 / SAFE SUPPORT

Support should never require giving away your credentials.

Keep these boundaries in mind whenever someone claims to be helping with your Engyne or IndiaMART account.

SAFE TO SHARE
  • Your Engyne account email
  • A public IndiaMART company profile
  • Activity context and non-sensitive error details
  • A catalogue, website, or product list
DO NOT SHARE
  • Your IndiaMART password
  • Your Engyne sign-in or verification code
  • Your complete payment card or UPI PIN
  • Remote access outside a clearly agreed support step
04 / BUSINESS DETAILS

Engyne is built and supported from India.

Use these details for account verification, invoicing, or formal correspondence.

LEGAL NAMEArpit Bajpai · Sole proprietorshipREGISTERED ADDRESSGround Floor, 375/6, Verma ka Khet (Nirmal Estate), Near Nageshwar Mahadev Mandir, Nirmal Estate Colony, Chhindwara, Madhya Pradesh 480001, IndiaGSTIN23FDKPB5244K1ZKPHONE · MON–FRI 9:00–18:00 IST+91 62669 01068PRODUCT STATUSIndependent product · not affiliated with IndiaMART InterMESH Ltd.
READY TO BEGIN?

Plan your Cloud workflow with us.

Sign up with Google or email and build your first qualification profile around the products you sell.

Chat with us